How Timely is the Care Inside the VA System Right Now?
Data last updated 4/1/17
This figure is drawn from extensive chart reviews of 48,212 appointments. A sample of patients waiting greater than 30 days, who were felt to be time sensitive appointments based on clinical need (because a requested return date was 7 days or less from the prior appointment). After the review, only 5.7% of those patients were found to have a time sensitive, or urgent, clinical need based on the chart reviews. This number represents considerably less than 1% of the total number of appointments scheduled.