Satisfaction With Care Results
The data below shares what Veterans have said about their own experiences accessing care. When Veterans request care right away, VA can provide different options, including same-day care at a clinic. In some instances, Veterans can request a referral for healthcare in the community.
For more information about this survey on access click here.
How Do We Measure Access?
We measure Access by surveying Veterans using the Consumer Assessment of Health Providers and Systems (CAHPS) Clinician and Group version 3.0. This is an industry standard survey used across healthcare. The numbers we report are the percent of Veterans saying "Always" or "Usually" to the following questions:
- Urgent Care: In the last 6 months, when you contacted this provider's office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?
- Routine Care: In the last 6 months, when you made an appointment for a check-up or routine care with this provider, how often did you get an appointment as soon as you needed?
Access scores reported here are for clinical encounters between Apr 2023 - Sep 2023
Next Update: 02/13/2025
Data is updated Annually
| Facility Name | Percent of Veterans |
|---|---|
|
Albany VA Clinic
A
Albany VA Clinic |
80% |
|
Athens VA Clinic
B
Athens VA Clinic |
93% |
|
Atlanta VA Clinic
C
Atlanta VA ClinicC Atlanta VA Clinic 250 North Arcadia Avenue Decatur, GA, 30030 Primary Care (Routine) 74% |
74% |
|
Augusta VA Medical Center-Uptown
D
Augusta VA Medical Center-UptownD Augusta VA Medical Center-Uptown One Freedom Way Augusta, GA, 30904 Primary Care (Routine) 82% |
82% |
|
Blairsville VA Clinic
E
Blairsville VA ClinicE Blairsville VA Clinic 1294 Highway 515, East Blairsville, GA, 30512 Primary Care (Routine) 91% |
91% |
|
Brunswick VA Clinic
F
Brunswick VA Clinic |
N/A |
|
Carl Vinson Veterans' Administration Medical Center
G Carl Vinson Veterans' Administration Medical Center 1826 Veterans Boulevard Dublin, GA, 31021 Primary Care (Routine) 79% |
79% |
|
Charlie Norwood Department of Veterans Affairs Medical Center
H Charlie Norwood Department of Veterans Affairs Medical Center 950 15th Street Augusta, GA, 30904 Primary Care (Routine) N/A |
N/A |
|
Cobb County VA Clinic
I
Cobb County VA ClinicI Cobb County VA Clinic 1263 Cobb Parkway North Marietta, GA, 30062 Primary Care (Routine) 64% |
64% |
|
Columbus Downtown VA Clinic
J
Columbus Downtown VA ClinicJ Columbus Downtown VA Clinic 2100 Comer Avenue Columbus, GA, 31904 Primary Care (Routine) 80% |
80% |
|
Covington VA Clinic
K
Covington VA Clinic |
80% |
|
Fort McPherson VA Clinic
L
Fort McPherson VA ClinicL Fort McPherson VA Clinic 1701 Hardee Avenue, Southwest Atlanta, GA, 30310 Primary Care (Routine) 81% |
81% |
|
Fort Moore VA Clinic
M
Fort Moore VA Clinic |
86% |
|
Gwinnett County VA Clinic
N
Gwinnett County VA ClinicN Gwinnett County VA Clinic 1970 Riverside Parkway Lawrenceville, GA, 30043 Primary Care (Routine) 88% |
88% |
|
Hinesville VA Clinic
O
Hinesville VA ClinicO Hinesville VA Clinic 500 East Oglethorpe Highway Hinesville, GA, 31313 Primary Care (Routine) 89% |
89% |
|
Joseph Maxwell Cleland Atlanta VA Medical Center
P Joseph Maxwell Cleland Atlanta VA Medical Center 1670 Clairmont Road Decatur, GA, 30033 Primary Care (Routine) 58% |
58% |
|
Lawrenceville VA Clinic
Q
Lawrenceville VA ClinicQ Lawrenceville VA Clinic 455 Philip Boulevard Lawrenceville, GA, 30046 Primary Care (Routine) 69% |
69% |
|
Macon VA Clinic
R
Macon VA Clinic |
88% |
|
Milledgeville VA Clinic
S
Milledgeville VA ClinicS Milledgeville VA Clinic 2249 Vinson Highway Southeast Milledgeville, GA, 31061 Primary Care (Routine) N/A |
N/A |
|
Newnan VA Clinic
T
Newnan VA Clinic |
77% |
|
Oakwood VA Clinic
U
Oakwood VA ClinicU Oakwood VA Clinic 4175 Tanners Creek Drive Flowery Branch, GA, 30542 Primary Care (Routine) 83% |
83% |
|
Perry VA Clinic
V
Perry VA ClinicV Perry VA Clinic 2370 South Houston Lake Road Kathleen, GA, 31047 Primary Care (Routine) N/A |
N/A |
|
Pickens County VA Clinic
W
Pickens County VA ClinicW Pickens County VA Clinic 934 East Church Street Jasper, GA, 30143 Primary Care (Routine) N/A |
N/A |
|
Pike County VA Clinic
X
Pike County VA Clinic |
88% |
|
Ray Hendrix Department Of Veterans Affairs Clinic
Y
Ray Hendrix Department Of Veterans Affairs ClinicY Ray Hendrix Department Of Veterans Affairs Clinic 658 Northside Drive East Statesboro, GA, 30458 Primary Care (Routine) 95% |
95% |
|
Robert S. Poydasheff VA Clinic
Z
Robert S. Poydasheff VA ClinicZ Robert S. Poydasheff VA Clinic 6910 River Road Columbus, GA, 31904 Primary Care (Routine) 84% |
84% |
|
Robins VA Clinic
AA
Robins VA Clinic |
N/A |
|
Rome VA Clinic
AB
Rome VA Clinic |
N/A |
|
Savannah VA Clinic
AC
Savannah VA Clinic |
85% |
|
St. Marys VA Clinic
AD
St. Marys VA Clinic |
84% |
|
Stockbridge VA Clinic
AE
Stockbridge VA ClinicAE Stockbridge VA Clinic 175 Medical Boulevard Stockbridge, GA, 30281 Primary Care (Routine) 68% |
68% |
|
Tifton VA Clinic
AF
Tifton VA Clinic |
N/A |
|
Trinka Davis Veterans Village
AG
Trinka Davis Veterans VillageAG Trinka Davis Veterans Village 180 Martin Drive Carrollton, GA, 30117 Primary Care (Routine) 65% |
65% |
|
Tucker VA Clinic
AH
Tucker VA ClinicAH Tucker VA Clinic 2309 Parklake Drive Northeast Atlanta, GA, 30345 Primary Care (Routine) N/A |
N/A |
|
Valdosta VA Clinic
AI
Valdosta VA Clinic |
72% |
|
Waycross VA Clinic
AJ
Waycross VA Clinic |
92% |
|
West Cobb County VA Clinic
AK
West Cobb County VA ClinicAK West Cobb County VA Clinic 333 Midway Road Marietta, GA, 30064 Primary Care (Routine) 65% |
65% |