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Satisfaction With Care Results

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The data below shares what Veterans have said about their own experiences accessing care. When Veterans request care right away, VA can provide different options, including same-day care at a clinic. In some instances, Veterans can request a referral for healthcare in the community.

For more information about this survey on access click here.

How Do We Measure Access?

We measure Access by surveying Veterans using the Consumer Assessment of Health Providers and Systems (CAHPS) Clinician and Group version 3.0. This is an industry standard survey used across healthcare. The numbers we report are the percent of Veterans saying "Always" or "Usually" to the following questions:

  • Urgent Care: In the last 6 months, when you contacted this provider's office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?
  • Routine Care: In the last 6 months, when you made an appointment for a check-up or routine care with this provider, how often did you get an appointment as soon as you needed?

Access scores reported here are for clinical encounters between Apr 2023 - Sep 2023


Last Updated: 02/14/2024
Next Update: 02/14/2025
Data is updated Annually
Showing 1 - 21 results near "KY"
Veterans who Reported They Were Always or Usually Able to Get an Appointment When Needed for Primary Care (Routine)
Facility Name Percent of Veterans
A

Bellevue VA Clinic

103 Landmark Drive
Bellevue, KY 41073

859-392-3840

Show A On Map
A
Bellevue VA Clinic
103 Landmark Drive
Bellevue, KY, 41073

859-392-3840

Primary Care (Routine) 97%

97%
B

Berea VA Clinic

209 Pauline Drive
Berea, KY 40403

859-986-1259

Show B On Map
B
Berea VA Clinic
209 Pauline Drive
Berea, KY, 40403

859-986-1259

Primary Care (Routine) 99%

99%
C

Bowling Green VA Clinic

600 US 31 West Bypass
Bowling Green, KY 42101

270-782-0120

Show C On Map
C
Bowling Green VA Clinic
600 US 31 West Bypass
Bowling Green, KY, 42101

270-782-0120

Primary Care (Routine) 85%

85%
D

Carrollton VA Clinic

1911 Highway 227
Carrollton, KY 41008

502-287-6060

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D
Carrollton VA Clinic
1911 Highway 227
Carrollton, KY, 41008

502-287-6060

Primary Care (Routine) 99%

99%
E

Florence VA Clinic

7310 Turfway Road
Florence, KY 41042

859-282-4480

Show E On Map
E
Florence VA Clinic
7310 Turfway Road
Florence, KY, 41042

859-282-4480

Primary Care (Routine) 85%

85%
F

Fort Knox VA Clinic

282 Brule Street
Fort Knox, KY 40121

502-287-6481

Show F On Map
F
Fort Knox VA Clinic
282 Brule Street
Fort Knox, KY, 40121

502-287-6481

Primary Care (Routine) 92%

92%
2250 Leestown Road
Lexington, KY 40511

859-233-4511

Show G On Map
G
Franklin R. Sousley Campus
2250 Leestown Road
Lexington, KY, 40511

859-233-4511

Primary Care (Routine) 87%

87%
H

Grayson County VA Clinic

619 West Main Street
Clarkson, KY 42726

866-653-8232

Show H On Map
H
Grayson County VA Clinic
619 West Main Street
Clarkson, KY, 42726

866-653-8232

Primary Care (Routine) 92%

92%
I

Greenwood VA Clinic

7410 Dixie Highway
Louisville, KY 40258

502-287-6000

Show I On Map
I
Greenwood VA Clinic
7410 Dixie Highway
Louisville, KY, 40258

502-287-6000

Primary Care (Routine) 82%

82%
J

Hazard VA Clinic

210 Black Gold Boulevard
Hazard, KY 41701

606-436-2350

Show J On Map
J
Hazard VA Clinic
210 Black Gold Boulevard
Hazard, KY, 41701

606-436-2350

Primary Care (Routine) 99%

99%
K

Hopkinsville VA Clinic

4000 Fort Campbell Boulevard
Hopkinsville, KY 42240

270-885-2106

Show K On Map
K
Hopkinsville VA Clinic
4000 Fort Campbell Boulevard
Hopkinsville, KY, 42240

270-885-2106

Primary Care (Routine) 85%

85%
L

Madisonville VA Clinic

99 Stagecoach Road
Madisonville, KY 42431

270-326-3600

Show L On Map
L
Madisonville VA Clinic
99 Stagecoach Road
Madisonville, KY, 42431

270-326-3600

Primary Care (Routine) 98%

98%
M

Mayfield VA Clinic

1253 Paris Road
Mayfield, KY 42066

270-247-2455

Show M On Map
M
Mayfield VA Clinic
1253 Paris Road
Mayfield, KY, 42066

270-247-2455

Primary Care (Routine) 92%

92%
N

Morehead VA Clinic

333 Beacon Hill Road
Morehead, KY 40351

606-784-3004

Show N On Map
N
Morehead VA Clinic
333 Beacon Hill Road
Morehead, KY, 40351

606-784-3004

Primary Care (Routine) 91%

91%
O

Newburg VA Clinic

3430 Newburg Road
Louisville, KY 40218

502-287-6223

Show O On Map
O
Newburg VA Clinic
3430 Newburg Road
Louisville, KY, 40218

502-287-6223

Primary Care (Routine) 87%

87%
P

Owensboro VA Clinic

2060 East Parrish Avenue
Owensboro, KY 42303

270-684-5034

Show P On Map
P
Owensboro VA Clinic
2060 East Parrish Avenue
Owensboro, KY, 42303

270-684-5034

Primary Care (Routine) 92%

92%
Q

Paducah VA Clinic

2620 Perkins Creek Drive
Paducah, KY 42001

270-444-8465

Show Q On Map
Q
Paducah VA Clinic
2620 Perkins Creek Drive
Paducah, KY, 42001

270-444-8465

Primary Care (Routine) 76%

76%
R

Prestonsburg VA Clinic

5230 KY Route 321
Prestonsburg, KY 41653

606-886-1970

Show R On Map
R
Prestonsburg VA Clinic
5230 KY Route 321
Prestonsburg, KY, 41653

606-886-1970

Primary Care (Routine) 93%

93%
800 Zorn Avenue
Louisville, KY 40206

502-287-4000

Show S On Map
S
Robley Rex Department of Veterans Affairs Medical Center
800 Zorn Avenue
Louisville, KY, 40206

502-287-4000

Primary Care (Routine) 87%

87%
T

Somerset VA Clinic

300 Medpark Drive
Somerset, KY 42503

606-676-0786

Show T On Map
T
Somerset VA Clinic
300 Medpark Drive
Somerset, KY, 42503

606-676-0786

Primary Care (Routine) 83%

83%
U

Stonybrook VA Clinic

9208 Taylorsville Road
Louisville, KY 40299

502-287-6986

Show U On Map
U
Stonybrook VA Clinic
9208 Taylorsville Road
Louisville, KY, 40299

502-287-6986

Primary Care (Routine) 90%

90%