WEBVTT

00:00:00.000 --> 00:02:50.380 position:98% line:3% align:end
[♪]

00:00:01.620 --> 00:00:04.860
>> Narrator: VA’s Access to Care website is not the only place

00:00:04.860 --> 00:00:07.980
you can go to find information
about VA’s quality performance.

00:00:07.980 --> 00:00:13.500
The Centers for Medicare and Medicaid Services’
Care Compare website also includes VA data,

00:00:13.500 --> 00:00:15.900
making it another important tool to help you make

00:00:15.900 --> 00:00:18.660
informed decisions about your
or a loved one’s health care.

00:00:19.740 --> 00:00:24.660
CMS’s Care Compare is an online tool to
find and compare different types of Medicare

00:00:24.660 --> 00:00:28.560
providers - like physicians,
hospitals, and nursing homes.

00:00:30.480 --> 00:00:34.200
For people with Medicare or their caregivers
who want to choose a Medicare provider,

00:00:34.200 --> 00:00:38.340
this tool provides a single source search
and compare experience that lets you:

00:00:38.340 --> 00:00:42.060
Find information about providers and
facilities based on your individual needs

00:00:42.660 --> 00:00:45.360
Get helpful resources to choose
your health care providers

00:00:46.920 --> 00:00:49.680
Make more informed decisions about
where you get your health care

00:00:50.280 --> 00:00:54.420
For Veterans and caregivers, there are many
reasons to explore the Care Compare website

00:00:54.420 --> 00:00:59.460
in addition to VA’s Access to Care website.
By visiting Care Compare, you will be able

00:00:59.460 --> 00:01:03.600
to find additional quality metrics that are
not shown on VA’s Access to Care website.

00:01:04.800 --> 00:01:09.180
You are also able to view “overall star
ratings” and “patient survey” star ratings

00:01:09.180 --> 00:01:13.860
for your local VA medical center and other
non-VA health care providers in your area.

00:01:14.460 --> 00:01:16.980
These ratings are not shown on Access to Care.

00:01:18.540 --> 00:01:22.620
On CMS Care Compare, you can compare
the quality performance of your local

00:01:22.620 --> 00:01:27.540
VA medical center to the performance of other
specific non-VA hospitals in your neighborhood.

00:01:28.560 --> 00:01:32.700
This differs from Access to Care,
where you can see how your VA

00:01:32.700 --> 00:01:35.580
medical center’s quality performance
compares to the community overall,

00:01:35.580 --> 00:01:39.660
but you cannot see the performance for
individual non-VA health care providers.

00:01:41.580 --> 00:01:44.880
Care Compare also allows you to
learn about the quality ratings

00:01:44.880 --> 00:01:48.540
of non-VA health care providers in your
area – including those where you may be

00:01:48.540 --> 00:01:51.900
referred to by your VA medical center
to access community care services.

00:01:51.900 --> 00:01:57.180
As you explore the information on Care Compare,
you might notice that some measures are available

00:01:57.180 --> 00:02:02.220
for non-VA hospitals but not for VA medical
centers. There are clear reasons for this,

00:02:02.760 --> 00:02:07.440
such as VA does not offer that type of service,
or VA is unable to collect data for that measure.

00:02:08.280 --> 00:02:12.840
Every year, VA continues to add VA data
for quality measures on Care Compare.

00:02:13.680 --> 00:02:19.440
VA and CMS collaborate closely on information that
is shared on Care Compare so VA can be as open as

00:02:19.440 --> 00:02:24.660
possible with Veterans and the public about VA’s
quality performance across a wide range of areas.

00:02:25.920 --> 00:02:31.740
By using information across both VA’s Access to
Care site and CMS’s Care Compare site, you’ll

00:02:31.740 --> 00:02:36.360
get a more comprehensive view of VA’s quality
performance and commitment to care for Veterans.

00:02:38.400 --> 00:02:43.380
You can visit the CMS Care Compare website
today at medicare.gov/care-compare.