Facility Quality Data

VA facility quality data is shown on some quality measures found on the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Facility Quality Data helps consumers make decisions about where to get health care and encourages hospitals to improve the quality of care.

* What You Need to Know About Our Data

Why Not the Best VA? (WNTB VA): WNTB VA is VA’s external benchmark report. It serves as a reference for VA medical centers (VAMCs) to keep track of U.S. national and regional benchmarks on key health outcome and process indicators. We describe the adjustments and considerations when using this report below.

Healthcare Associated Infection Metrics: These metrics are reformatted to unadjusted rates. They are reported as infections per 1,000 device days using the numerator and denominator reported on CMS Hospital Compare.

Surgical Complications based on AHRQ Patient Safety Indicators (PSIs): Users should be cautious when comparing surgical complications between VA and non-VA hospitals due to differences in methodology. VA reports observed rates (not risk-adjusted) for PSI surgical complications, while for non-VA hospitals, CMS reports rates that are ‘smoothed’ to the National Medicare population. For more information about the methodologies, download the AHRQ Quality Indicators Toolkit (PDF).

Patient Population Difference: Most metrics reported on CMS Hospital Compare apply to Medicare beneficiaries (e.g., age 65 and older), while metrics reported for VAMCs may include patients who are not eligible for Medicare due to age and other factors.

For More Information: Additional VA quality scores can be found on the VA.gov Quality of Care website within the Your VA Quality Scores webpage. By clicking on the aforementioned link you will leave the Access and Quality in VA Healthcare site and be directed to the VA Quality of Care website.

Legend

RedVA Average
WhiteIndividual VA Medical Centers

Facility Quality Data

	Catheter-associated urinary tract infection (CAUTI)	Central line-associated bloodstream infection (CLABSI)	Ventilator-Associated Event rate	A wound splits open after surgery on the abdomen/pelvis	Accidental cuts/tears from medical treat.	Postoperative sepsis rate	Postoperative hip fracture rate	Collapsed lung due to medical treatment	Deaths with serious treatable complications after surgery	Central venous catheter-related bloodstream infection rate	Pressure ulcer rate	Serious blood clots after surgery	Immunization for influenza	Overall rating of hospital (Global measure)	Care Transition (Composite measure)
Data date range	10/2016 - 9/2017	10/2016 - 9/2017	10/2016 - 9/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2015 - 6/2017	10/2016 - 3/2017	4/2016 - 3/2017	4/2016 - 3/2017
Is Higher or Lower Score Better?	Lower	Lower	Lower	Lower	Lower	Lower	Lower	Lower	Lower	Lower	Lower	Lower	Higher	Higher	Higher
VA Median	0.62	0.47	0	0	0	3	0	0	93.96	0	0.32	2.72	86	68	55
VA Top 10 Percent	0	0	0	0	0	0	0	0	40	0	0	0	96	78	61
VA Top 25 Percent	0	0	0	0	0	0	0	0	60.98	0	0	1.26	92	74	59
Albany VA Medical Center	2.45	0.46	0	0	1.69	11.83	0.31	0.26	40	0	0	2.25	77	70	56
Alexandria VA Medical Center	0			Not Available	0	Not Available	0	0	Not Available	0	0	Not Available	58	67	52
Asheville-Oteen VA Medical Center	0.3	0	0	0	0.92	6.19	0.22	0.18	20	0	0.8	4.57	84	85	66
Augusta VA Medical Center - Augusta	0.69	0.87	0.92	0	0	4.46	0.19	0.48	88.24	0.26	0.62	3.23	46	62	52
Bath VA Medical Center	0			Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	86	79	54
Battle Creek VA Medical Center	0			Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	78	64	54
Bay Pines VA Medical Center	1.25	0.65	0	0	0.64	1.82	0.1	0.16	66.67	0	0.4	2.58	63	67	55
Beckley VA Medical Center	0	0		Not Available	0	Not Available	0	0	Not Available	0	0	Not Available	85	72	59
Bedford VA Medical Center	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	83	Not Available	Not Available
Birmingham VA Medical Center	0.71	0.65	0	0	0	2.12	0	0.12	74.63	0.44	0.44	2.69	71	62	49
Boise VA Medical Center	3.26	0	0	0	0	0	0	0	Not Available	0	0	3.37	75	72	55
Bronx VA Medical Center	1.66	1.43	0	0	0	0	0	0.21	Not Available	0	0.75	0	73	67	53
Charleston VA Medical Center	0	0	5.9	3.02	1.22	2.85	0	0	93.02	0.28	0.82	2.92	89	69	57
Cheyenne VA Medical Center	1.85	0		0	0	0	0.86	0	Not Available	0	0	8.51	76	70	59
Chillicothe VA Medical Center	0	0		Not Available	0	Not Available	0	0	Not Available	0	0	Not Available	97	81	61
Cincinnati VA Medical Center	0.97	0.68	0	2.57	0.92	3.09	0	0.74	80	0	0.49	3.66	97	63	52
Clarksburg VA Medical Center	0	0	0	0	0	0	0	0	Not Available	0	0	3.69	93	72	59
Cleveland-Wade Park VA Medical Center - Cleveland	0.84	0.62	0	1.53	0	6.42	0.1	0.48	83.33	0.27	0.39	3.44	89	73	55
Coatesville VA Medical Center	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	76	Not Available	Not Available
Columbia Mo VA Medical Center	1.18	1.34	2.62	0	0	5.59	0.38	0	190.48	0	0.64	1.24	92	69	55
Columbia SC VA Medical Center	0.69	0.57	0	0	0	0	0.44	0	Not Available	0	0.34	0	84	66	59
Dallas VA Medical Center (VA North Texas Healthcare	0.62	0.51	0	0	0.47	3.83	0.15	0.13	105.88	0.11	0.23	3.08	79	52	45
Dayton VA Medical Center	0	0	0	0	0	0	0	0	Not Available	0	0	0.81	90	70	55
Decatur (Atlanta) VA Medical Center	0	0.16	0	0	0	2.98	0	0	41.67	0.17	0	3.71	96	62	53
Detroit (John D. Dingell) VA Medical Center	0.38	0.86	0	0	0	3.75	0.2	0	192.31	0	0.34	1.55	88	59	45
Dublin VA Medical Center	0	0		Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	66	77	58
Durham VA Medical Center	0.76	1.16	0.6	0	0.61	3	0	0.54	94.59	0	0.34	1.22	88	62	54
Erie VA Medical Center	0			Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	95	81	61
Fargo VA Medical Center	0	0	0	0	0	6.43	1.1	0.44	Not Available	0	2.07	0	96	78	61
Fayetteville AR VA Medical Center	1.65	0	9.8	0	0	0	0	0	Not Available	0	0	6.25	84	72	53
Fayetteville NC VA Medical Center	0	0		Not Available	0	Not Available	0.57	0	Not Available	0	0	Not Available	79	60	50
Fresno VA Medical Center (VA Central California Heal	0	1.05	4	0	0	0	0	0	Not Available	0	0	1.26	85	60	53
G. V. (Sonny) Montgomery VA Medical Center (Jackson)	1.42	2.34	1.78	0	0	2.05	0	0	Not Available	0	0.7	2.33	96	62	48
Grand Junction VA Medical Center	0	0		Not Available	0	0	0	0	Not Available	0	1.35	0	77	74	61
Hampton VA Medical Center	2.37	1.02	0	0	0	0	0	0	Not Available	0.68	0	0	79	58	51
Hines VA Medical Center	2.84	0.51	0	0	0	7.69	0.12	0.3	131.15	0	0.18	2.41	79	63	53
Houston VA Medical Center	0.97	2.02	3.13	0	0.81	3.62	0.08	0.19	93.96	0.11	0.32	4.36	79	65	53
Huntington VA Medical Center	0.46	0	0	0	0	1.65	0	0	Not Available	0	0.78	1.06	91	67	56
Indianapolis VA Medical Center	0.91	0.19	4.74	3.44	0	6.64	0	0.09	200	0.14	0.49	3.71	99	71	56
Iowa City VA Medical Center	0.56	0.46	0	0	0	0	0	0.39	32.26	0	0	2.58	88	74	56
Iron Mountain Mi VA Medical Center	0	0		Not Available	0	Not Available	0	0	Not Available	0	0	Not Available	96	84	69
James E. Van Zandt VA Medical Center (Altoona)				Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	91	77	55
Jesse Brown VA Medical Center - VA Chicago Healthcar	2.37	0.89	0	0	0	1.06	0	0	51.72	0	0.54	4.26	79	63	49
Kansas City VA Medical Center	0.77	0	0	0	0.95	5.02	0.29	0	80	0	0.87	2	84	68	53
Lebanon VA Medical Center	0	2.48		0	0	0	0	0	Not Available	0	0	1.42	87	72	62
Lexington VA Medical Center - Cooper Division	0.24	0.78	1.13	0	0	5.71	0.16	0.26	121.21	0	1.16	6.36	91	73	56
Loma Linda VA Medical Center	2.45	2.33	1.79	0	0	5.43	0	0.2	89.55	0.15	0.15	5.1	57	64	51
Louisville VA Medical Center	0	0	0	3.48	1.26	4.19	0	0	40	0	0.52	7.17	99	66	52
Madison VA Medical Center	3.84	0.62	5.21	0	0.8	0	0	0.59	20.83	0	0.77	3.14	96	78	62
Marion Il VA Medical Center	0	0		0	0	Not Available	0.42	0	Not Available	0	0	Not Available	99	71	51
Martinsburg VA Medical Center	0.89	0.72	0	0	0	0	0	0.53	80	0	0.48	7.12	67	63	54
Memphis VA Medical Center	0.35	1.65	4.16	0	1.02	27.36	0	0	164.84	0.25	1.71	9.24	62	54	44
Miami VA Medical Center	1.18	1.4	2.76	0	0	3.78	0	0.14	208.33	0.27	1.74	0.51	93	66	57
Milwaukee VA Medical Center	0.2	0.09	0	0	1.11	3.68	0	0.1	128.57	0.17	1.81	6.75	99	69	58
Minneapolis VA Medical Center	1.82	0.59	2.89	1.46	0.59	2.94	0.11	0.35	116.07	0.4	1.75	3.86	92	74	59
Mountain Home VA Medical Center	0.83	0.71	0	0	0	3.43	0.17	0.27	153.85	0.22	0	2.63	95	76	61
Muskogee VA Medical Center	0.54	0.38	0	0	0	0	0	0	Not Available	0	1.37	0	94	75	60
New Orleans VA Medical Center				Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available
North Chicago VA Medical Center	0	0.81	0	0	0	0	0	0	Not Available	0	0	0	77	66	52
Northampton VA Medical Center	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	93	Not Available	Not Available
Northport VA Medical Center	0	0	0	0	2.58	0	0.42	0.34	Not Available	0	0	6.21	57	65	51
Oklahoma City VA Medical Center	0.31	1.5	6.02	0	0	2.9	0	0.47	65.22	0	0.57	3.69	86	63	52
Omaha VA Medical Center (VA Nebraska Western Iowa He	0	0	0	0	3.1	4.74	0	0	172.41	0	0.4	1.52	82	70	56
Orlando VA Medical Center	0.86	0	0	0	0	Not Available	0	0	Not Available	0	0	0	Not Available	87	67
Overton Brooks VA Medical Center (Shreveport)	0.55	0	0	0	0	0	0	0.17	80	0.29	0	0	95	61	50
Palo Alto VA Medical Center - Palo Alto	2.18	1.67	0.96	0	0.96	5.79	0	0.28	107.14	0	0.22	4.92	81	81	65
Philadelphia VA Medical Center	1.66	1.64	0	0	1.15	2.53	0.17	0	156.25	0	1.27	1.14	59	61	51
Phoenix VA Medical Center	1.54	0.95	1.73	0	0	2.3	0.15	0.12	117.65	0	1.67	5.29	90	57	51
Poplar Bluff VA Medical Center	0	0		Not Available	0	Not Available	0	0	Not Available	0	0	Not Available	92	72	58
Portland VA Medical Center	0.89	0.62	1.95	3.21	1	2.9	0.2	0.4	102.04	0	0.61	2.12	98	72	57
Providence VA Medical Center	0.39	0.62	0	0	0	2.48	0	0.63	Not Available	0	0.41	4.58	84	71	56
Richmond VA Medical Center	0.61	0.1	1.62	5.89	3.36	6.82	0	0.22	60.98	0.74	1.39	5.85	83	64	56
S Nevada HCS - Las Vegas	0.69	1.14	0	0	0	3.17	0	0	Not Available	0	0.44	2.02	81	78	60
Saginaw VA Medical Center	0	0		Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	96	81	60
Salem VA Medical Center	0.37	0	0	0	0	4.32	0.46	0	20.41	0	0.33	1.7	86	72	58
San Antonio VA Medical Center (VA South Texas Health	0.44	0.52	1	0	0	2.45	0	0	126.13	0	0.15	3.63	86	72	58
San Francisco	2.97	0.48	7.47	0	0	1.54	0.15	0	47.62	0	0.65	9.97	83	73	54
San Juan VA Medical Center	0.93	1.01	1.72	0	0	9.3	0.09	0.15	156.25	1.24	0.72	5.24	62	77	65
Seattle VA Medical Center (VA Puget Sound Healthcare	2.14	0.53	0.99	0	0	2.63	0	0.21	51.28	0	0.81	1.75	65	75	62
Sheridan VA Medical Center	0	0		Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	86	64	55
Sioux Falls VA Medical Center	0.93	0	0	16.95	0	2.81	0	0	Not Available	0	0	4.06	96	78	57
Spokane VA Medical Center	0	0		0	0	Not Available	0	0.63	Not Available	0	1.06	0	89	76	62
St Cloud VA Medical Center	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	94	Not Available	Not Available
St Louis-John Cochran VA Medical Center - St. Louis	1.2	1.13	1.12	0	0	8.41	0.12	0.1	73.53	0.19	0.21	0.99	93	45	49
Syracuse VA Medical Center	0.52	0.56	0	0	0	6.74	0.22	1.08	115.38	0.32	0.62	3.49	68	70	56
Tampa VA Medical Center	1.03	0.62	0.51	0	1.05	2.69	0.08	0.45	137.93	0.41	1.07	5.24	74	64	52
Temple VA Medical Center (VA Central Texas Healthcar	0.69	2.08	0	0	0	4.48	0	0.22	137.93	0.17	0	2.29	75	70	56
Togus VA Medical Center	0	0	0	0	0	2.44	0	0	Not Available	0	0.5	1.66	86	75	61
Tomah VA Medical Center	0			Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	70	71	56
Tuscaloosa VA Medical Center	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	30	Not Available	Not Available
Upstate New York VA Healthcare System (Western NY VA	0.78	1.12	2.41	0	0	0	0	0.28	186.05	0	0	1.33	69	57	48
VA Amarillo Healthcare System	0.96	0	10.87	0	0	4.71	0	0	54.05	0	0	8.09	92	65	49
VA Ann Arbor Healthcare System	1.93	0	1.68	0	0.96	0	0.29	0	85.11	0.44	0.23	1.56	84	78	59
VA Black Hills Healthcare System - Fort Meade	0	0		Not Available	0	0	0	0	Not Available	0	0	8	71	77	60
VA Black Hills Healthcare System - Hot Springs	0			Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	71	77	60
VA Boston Healthcare System Jamaica Plain Campus	Not Available	Not Available	Not Available	0	1.94	2.08	0	0.37	153.85	0	0.29	1.47	89	76	59
VA Boston Healthcare System West Roxbury Campus	0.6	0.77	0.72	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	89	76	59
VA Central Alabama Healthcare System - Montgomery	0			Not Available	0	Not Available	0	0	Not Available	0.93	0	0	74	64	52
VA Central AR. Veterans Healthcare System - Little R	1.14	0.78	3.9	0	1.78	7.46	0	0.35	61.86	0	2.28	2.72	82	60	51
VA Central Iowa Healthcare System - Central Iowa	0	0	0	0	0	5.68	0.35	0	Not Available	0	0	0	78	75	59
VA Eastern Colorado Healthcare System	1.66	1.76	1.41	1.85	0	11.26	0.17	0	123.29	0.71	0.27	2.57	86	58	53
VA Eastern Kansas Healthcare System - Leavenworth	0	0		0	0	0	0	0	Not Available	0	0	0	80	73	59
VA Eastern Kansas Healthcare System - Topeka	0	0		Not Available	0	Not Available	0	0	Not Available	0	0	0	80	73	59
VA Greater Los Angeles Healthcare System	0.81	0.46	2.19	0	0	1.16	0.11	0	50.85	0	0.91	0.72	88	55	48
VA Gulf Coast Healthcare System - Gulf Coast HCS	0	0	0	0	0	16.22	0	0.53	Not Available	0	0	5.67	76	79	65
VA HUDSON VALLEY HEALTHCARE SYSTEM - CASTLE POINT	0	0		Not Available	0	Not Available	0	0	Not Available	0	0	Not Available	96	68	61
VA Hudson Valley Healthcare System - Hudson Valley	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	96	68	61
VA Illiana Healthcare System - Danville	0	0		Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	90	68	54
VA Long Beach Healthcare System	1.66	2.26	0.66	0	0.78	3.75	0.12	0.3	314.29	0.18	0.19	1.33	93	66	52
VA Maryland Healthcare System - Baltimore	1.8	0.66	3.07	0	0	1.26	0	0.13	85.11	0	2.2	8.09	64	53	48
VA Maryland Healthcare System - Perry Point	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	64	53	48
VA MIDDLE TENNESSEE HEALTHCARE SYSTEM	0.75	0.64	2.17	0	1.09	4.08	0.13	0.11	47.06	0.19	0.85	3.14	90	68	59
VA Middle Tennessee Healthcare System - Murfreesboro	0.65	2.22	0	0	0	Not Available	0	0	Not Available	0	0	Not Available	90	68	59
VA Montana Healthcare System	0	0		0	0	0	0	0	Not Available	0	0.91	3.04	88	76	57
VA N California Healthcare System - Sacramento	0.5	1.91	1.73	0	0	3.9	0.19	0.5	0	0.32	0.64	1.91	89	68	52
VA N. Indiana Healthcare System - Fort Wayne	3.81	4.74		Not Available	0	Not Available	0	0	Not Available	0	0	0	98	65	52
VA N. INDIANA HEALTHCARE SYSTEM - MARION	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	Not Available	0	Not Available	0	Not Available	Not Available	98	65	52
VA New Jersey Health Care System - East Orange	0	0.33	0	0	0	3.73	0	0	Not Available	0	0.43	3.53	67	61	53
VA New Mexico Healthcare System	0.18	0.2	0	3.19	0	9.13	0	0	111.11	0	0.69	3.99	71	70	56
VA New York Harbor Healthcare System - Brooklyn	2.98	0.47	12.79	0	0	17.24	0	0.3	137.93	0	2.36	8.21	95	59	51
VA New York Harbor Healthcare System - New York	0.53	0.84	0	0	4.54	4.99	0	0.66	166.67	0.28	2.53	4.65	95	59	51
VA NORTH FLORIDA/SOUTH GEORGIA HEALTHCARE SYSTEM	0	0.29	0	1.2	0.88	3.4	0.15	0.06	168.67	0.1	0.4	0.96	79	69	56
VA North Florida/South Georgia Healthcare System - L	0.56	0	0	Not Available	0	Not Available	0	0	Not Available	0	0.91	Not Available	79	69	56
VA Northern Arizona Healthcare System	5.45	0		Not Available	Not Available	Not Available	0	0	Not Available	0	0	Not Available	91	76	56
VA Pittsburgh Healthcare System - Pittsburgh	0.88	1.58	0.82	0	1.03	6.21	0.19	0	93.46	0.27	0.44	5.1	71	60	52
VA Roseburg Healthcare System	0			Not Available	0	Not Available	0	0	Not Available	0	0	Not Available	87	65	56
VA S. Arizona Healthcare System	1.58	0.45	3.65	0	0	5.17	0	0.31	126.21	0	0.47	5.21	61	66	53
VA Salt Lake City Healthcare - George E. Wahlen VA M	0.96	1.04	4.87	0	1.13	5.31	0.2	0.47	20.83	0	0.32	3.4	72	74	57
VA San Diego Healthcare System	0.97	0.22	1.18	0	0.73	3.36	0	0.22	46.51	0	0.44	1.46	96	59	54
VA Sierra Nevada Healthcare System	0	0	2.95	0	0	0	0	0	Not Available	0	0	2.2	97	68	51
W Palm Beach VA Medical Center	1.82	1.06	0.87	0	0.78	7.51	0	0.22	150.94	0.38	0.56	3.56	68	65	49
W.G. (Bill) Hefner Salisbury VA Medical Center (Sali	1.22	0	0	0	0	3.37	0	0	Not Available	0	0	2.44	90	55	53
Washington DC VA Medical Center	0.76	2.69	5.43	0	0	7.21	0.14	0.11	200	0.43	1.79	2.83	72	53	49
West Haven VA Medical Center	0.79	1.08	0	0	0.98	1.63	0	0.29	162.79	0.25	0.48	3.2	91	68	58
White River Jct VA Medical Center	0	0	0	0	0	0	0.41	0	Not Available	0.46	0.91	3.32	64	73	62
Wichita VA Medical Center	0.66	0	0	0	0	5.15	0	0	Not Available	0	0.55	3.62	89	64	56
Wilkes Barre VA Medical Center	0.83	2.08		0	0	0	0	0	Not Available	0	0	5.08	90	68	54
Wilmington VA Medical Center	1.29	0	0	0	0	Not Available	0	0	Not Available	0	0.84	0	86	74	64

Question	Strongly Agree	Agree	Disagree	Strongly Disagree	N/A
I would recommend the use of this website to other Veterans, families, or friends.	Strongly Agree	Agree	Disagree	Strongly Disagree	N/A
This website had useful information about access to healthcare at VA facilities.	Strongly Agree	Agree	Disagree	Strongly Disagree	N/A
This website had useful information about the quality of healthcare at VA facilities.	Strongly Agree	Agree	Disagree	Strongly Disagree	N/A
Any other comments welcome	Additional Comments

Access and Quality in VA Healthcare

Facility Quality Data

Help us improve the Access & Quality in VA Healthcare website.

Feedback Submitted