Hospital Compare Data

VA facility data is shown on some quality measures found on the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Hospital Compare Data helps consumers make decisions about where to get health care and encourages hospitals to improve the quality of care.

* What You Need to Know about our Comparisons

Why Not the Best VA? (WNTB VA): WNTB VA is VA's external benchmark report. It serves as a reference for VA medical centers (VAMCs) to keep track of U.S. national and regional benchmarks on key health outcome and process indicators. The primary data source for non-VA benchmarks is CMS Hospital Compare datasets. VHA reformatted some of the metrics to maximize available benchmarks for VAMCs. We describe the adjustments and considerations when using this report below:

Healthcare Associated Infection Metrics: These metrics are reformatted to unadjusted rates. They are reported as infections per 1,000 device days for CAUTI and CLABSI, infections per 1,000 bed days for MRSA and infections per 10,000 bed days for CDI using the numerator and denominator reported on CMS Hospital Compare. VA’s data date is from 7/2017 – 6/2018.

Patient Population Difference: Most metrics reported on CMS Hospital Compare apply to Medicare beneficiaries (e.g., age 65 and older), while metrics reported for VAMCs may include patients who are not eligible for Medicare due to age and other factors.

Patient Experience

Patient Experience measures align with the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS includes measures like Overall Rating of Hospital and Care Transition, among others, that contribute to an overall patient survey rating. These measures are not comprehensive indicators of overall hospital quality unto themselves, but rather an important contributor to the global evaluation of hospital performance.

For more information on HCAHPS, please visit the HCAHPS website: https://hcahpsonline.org/en/ or download the HCAHPS Fact Sheet. To learn more about CMS patient survey ratings, please visit CMS Care Compare’s patient survey page.

For More Information: Additional VA quality scores can be found on the VA.gov Quality of Care website within the Your VA Quality Scores webpage. By clicking on the aforementioned link you will leave the Access and Quality in VA Healthcare site and be directed to the VA Quality of Care website.

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