Satisfaction With Care Results
The data below shares what Veterans have said about their own experiences accessing care. When Veterans request care right away, VA can provide different options, including same-day care at a clinic. In some instances, Veterans can request a referral for healthcare in the community.
For more information about this survey on access click here.
How Do We Measure Access?
We measure Access by surveying Veterans using the Consumer Assessment of Health Providers and Systems (CAHPS) Clinician and Group version 3.0. This is an industry standard survey used across healthcare. The numbers we report are the percent of Veterans saying "Always" or "Usually" to the following questions:
- Urgent Care: In the last 6 months, when you contacted this provider's office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?
- Routine Care: In the last 6 months, when you made an appointment for a check-up or routine care with this provider, how often did you get an appointment as soon as you needed?
Access scores reported here are for clinical encounters between Apr 2023 - Sep 2023
Next Update: 02/14/2025
Data is updated Annually
| Facility Name | Percent of Veterans |
|---|---|
|
Adam Benjamin Jr., Veterans' Administration Outpatient Clinic
A
Adam Benjamin Jr., Veterans' Administration Outpatient ClinicA Adam Benjamin Jr., Veterans' Administration Outpatient Clinic 9301 Madison Street Crown Point, IN, 46307 Primary Care (Routine) 95% |
95% |
|
Bloomington VA Clinic
B
Bloomington VA ClinicB Bloomington VA Clinic 2100 South Liberty Drive Bloomington, IN, 47403 Primary Care (Routine) 92% |
92% |
|
Brownsburg VA Clinic
C
Brownsburg VA Clinic |
84% |
|
Dearborn VA Clinic
D
Dearborn VA Clinic |
87% |
|
Evansville VA Clinic
E
Evansville VA ClinicE Evansville VA Clinic 6211 East Waterford Boulevard Evansville, IN, 47715 Primary Care (Routine) 96% |
96% |
|
Fort Wayne VA Medical Center
F Fort Wayne VA Medical Center 2121 Lake Avenue Fort Wayne, IN, 46805 Primary Care (Routine) 88% |
88% |
|
Hoosier VA Clinic
G
Hoosier VA ClinicG Hoosier VA Clinic 1496 West Hoosier Boulevard Peru, IN, 46970 Primary Care (Routine) 93% |
93% |
|
Huntington VA Clinic
H
Huntington VA ClinicH Huntington VA Clinic 2859 Northpark Avenue Huntington, IN, 46750 Primary Care (Routine) N/A |
N/A |
|
Jackie Walorski VA Clinic
I
Jackie Walorski VA ClinicI Jackie Walorski VA Clinic 1540 Trinity Place Mishawaka, IN, 46545 Primary Care (Routine) 91% |
91% |
|
Lafayette VA Clinic
J
Lafayette VA ClinicJ Lafayette VA Clinic 940 Park East Boulevard Lafayette, IN, 47905 Primary Care (Routine) 91% |
91% |
|
Marion VA Medical Center
K Marion VA Medical Center 1700 East 38th Street Marion, IN, 46953 Primary Care (Routine) 96% |
96% |
|
Martinsville VA Clinic
L
Martinsville VA ClinicL Martinsville VA Clinic 2200 John R. Wooden Drive Martinsville, IN, 46151 Primary Care (Routine) 98% |
98% |
|
Muncie VA Clinic
M
Muncie VA Clinic |
85% |
|
New Albany VA Clinic
N
New Albany VA ClinicN New Albany VA Clinic 4347 Security Parkway New Albany, IN, 47150 Primary Care (Routine) 95% |
95% |
|
Richard L. Roudebush Veterans' Administration Medical Center
O Richard L. Roudebush Veterans' Administration Medical Center 1481 West Tenth Street Indianapolis, IN, 46202 Primary Care (Routine) 82% |
82% |
|
Richmond VA Clinic
P
Richmond VA Clinic |
99% |
|
Scott County VA Clinic
Q
Scott County VA ClinicQ Scott County VA Clinic 1467 North Scott Valley Drive Scottsburg, IN, 47170 Primary Care (Routine) 100% |
100% |
|
Shelbyville VA Clinic
R
Shelbyville VA ClinicR Shelbyville VA Clinic 2158 Intelliplex Drive Shelbyville, IN, 46176 Primary Care (Routine) 92% |
92% |
|
Terre Haute VA Clinic
S
Terre Haute VA ClinicS Terre Haute VA Clinic 5080 East Bill Farr Drive Terre Haute, IN, 47803 Primary Care (Routine) 97% |
97% |
|
Vincennes VA Clinic
T
Vincennes VA Clinic |
91% |
|
Wakeman VA Clinic
U
Wakeman VA Clinic |
85% |