Satisfaction With Care Results
The data below shares what Veterans have said about their own experiences accessing care. When Veterans request care right away, VA can provide different options, including same-day care at a clinic. In some instances, Veterans can request a referral for healthcare in the community.
For more information about this survey on access click here.
How Do We Measure Access?
We measure Access by surveying Veterans using the Consumer Assessment of Health Providers and Systems (CAHPS) Clinician and Group version 3.0. This is an industry standard survey used across healthcare. The numbers we report are the percent of Veterans saying "Always" or "Usually" to the following questions:
- Urgent Care: In the last 6 months, when you contacted this provider's office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?
- Routine Care: In the last 6 months, when you made an appointment for a check-up or routine care with this provider, how often did you get an appointment as soon as you needed?
Access scores reported here are for clinical encounters between Apr 2023 - Sep 2023
Next Update: 02/13/2025
Data is updated Annually
| Facility Name | Percent of Veterans |
|---|---|
|
Chanute VA Clinic
A
Chanute VA Clinic |
N/A |
|
Colmery-O'Neil Veterans' Administration Medical Center
B
Colmery-O'Neil Veterans' Administration Medical CenterB Colmery-O'Neil Veterans' Administration Medical Center 2200 Southwest Gage Boulevard Topeka, KS, 66622 Primary Care (Routine) 85% |
85% |
|
Dodge City VA Clinic
C
Dodge City VA ClinicC Dodge City VA Clinic 2201 Summerlon Circle Dodge City, KS, 67801 Primary Care (Routine) 93% |
93% |
|
Dwight D. Eisenhower Department of Veterans Affairs Medical Center
D Dwight D. Eisenhower Department of Veterans Affairs Medical Center 4101 4th Street Trafficway Leavenworth, KS, 66048 Primary Care (Routine) 83% |
83% |
|
Fort Scott VA Clinic
E
Fort Scott VA ClinicE Fort Scott VA Clinic 902 South Horton Street Fort Scott, KS, 66701 Primary Care (Routine) N/A |
N/A |
|
Garnett VA Clinic
F
Garnett VA Clinic |
N/A |
|
Hays VA Clinic
G
Hays VA Clinic |
74% |
|
Hutchinson VA Clinic
H
Hutchinson VA ClinicH Hutchinson VA Clinic 1625 East 30th Street Hutchinson, KS, 67502 Primary Care (Routine) 97% |
97% |
|
Kansas City Kansas VA Clinic
I
Kansas City Kansas VA ClinicI Kansas City Kansas VA Clinic 9201 Parallel Parkway Kansas City, KS, 66112 Primary Care (Routine) 90% |
90% |
|
Lawrence VA Clinic
J
Lawrence VA ClinicJ Lawrence VA Clinic 4821 Quail Crest Place Lawrence, KS, 66049 Primary Care (Routine) 88% |
88% |
|
Lenexa VA Clinic
K
Lenexa VA Clinic |
94% |
|
Lieutenant General Richard J. Seitz Community-Based Outpatient Clinic
L
Lieutenant General Richard J. Seitz Community-Based Outpatient ClinicL Lieutenant General Richard J. Seitz Community-Based Outpatient Clinic 1169 Southwind Drive Junction City, KS, 66441 Primary Care (Routine) 77% |
77% |
|
Paola VA Clinic
M
Paola VA Clinic |
94% |
|
Parsons VA Clinic
N
Parsons VA Clinic |
98% |
|
Robert J. Dole Department of Veterans Affairs Medical and Regional Office Center
O Robert J. Dole Department of Veterans Affairs Medical and Regional Office Center 5500 East Kellogg Drive Wichita, KS, 67218 Primary Care (Routine) 89% |
89% |
|
Salina VA Clinic
P
Salina VA Clinic |
95% |
|
Shawnee VA Clinic
Q
Shawnee VA Clinic |
95% |