Satisfaction With Care Results
The data below shares what Veterans have said about their own experiences accessing care. When Veterans request care right away, VA can provide different options, including same-day care at a clinic. In some instances, Veterans can request a referral for healthcare in the community.
For more information about this survey on access click here.
How Do We Measure Access?
We measure Access by surveying Veterans using the Consumer Assessment of Health Providers and Systems (CAHPS) Clinician and Group version 3.0. This is an industry standard survey used across healthcare. The numbers we report are the percent of Veterans saying "Always" or "Usually" to the following questions:
- Urgent Care: In the last 6 months, when you contacted this provider's office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?
- Routine Care: In the last 6 months, when you made an appointment for a check-up or routine care with this provider, how often did you get an appointment as soon as you needed?
Access scores reported here are for clinical encounters between Apr 2023 - Sep 2023
Next Update: 02/13/2025
Data is updated Annually
Facility Name | Percent of Veterans |
---|---|
Akron VA Clinic
A
Akron VA Clinic |
87% |
Ashtabula County VA Clinic
B
Ashtabula County VA ClinicB Ashtabula County VA Clinic 2044 Lambros Lane Ashtabula, OH, 44004 Primary Care (Routine) 97% |
97% |
Athens VA Clinic
C
Athens VA Clinic |
100% |
Belmont County VA Clinic
D
Belmont County VA ClinicD Belmont County VA Clinic 67800 Mall Ring Road St. Clairsville, OH, 43950 Primary Care (Routine) 92% |
92% |
Cambridge VA Clinic
E
Cambridge VA ClinicE Cambridge VA Clinic 2146 Southgate Parkway Cambridge, OH, 43725 Primary Care (Routine) 90% |
90% |
Canton VA Clinic
F
Canton VA Clinic |
98% |
Carl Nunziato VA Clinic
G
Carl Nunziato VA ClinicG Carl Nunziato VA Clinic 1815 Belmont Avenue Youngstown, OH, 44504 Primary Care (Routine) 94% |
94% |
Chalmers P. Wylie Veterans Outpatient Clinic
H Chalmers P. Wylie Veterans Outpatient Clinic 420 North James Road Columbus, OH, 43219 Primary Care (Routine) 87% |
87% |
Chillicothe VA Medical Center
I Chillicothe VA Medical Center 17273 State Route 104 Chillicothe, OH, 45601 Primary Care (Routine) 93% |
93% |
Cincinnati VA Medical Center
J Cincinnati VA Medical Center 3200 Vine Street Cincinnati, OH, 45220 Primary Care (Routine) 84% |
84% |
Clermont County VA Clinic
K
Clermont County VA ClinicK Clermont County VA Clinic 4600 Beechwood Road Cincinnati, OH, 45244 Primary Care (Routine) 95% |
95% |
Cleveland VA Clinic-Euclid
L
Cleveland VA Clinic-EuclidL Cleveland VA Clinic-Euclid 7000 Euclid Avenue Cleveland, OH, 44103 Primary Care (Routine) N/A |
N/A |
Daniel L. Kinnard VA Clinic
M
Daniel L. Kinnard VA ClinicM Daniel L. Kinnard VA Clinic 1855 West Main Street Newark, OH, 43055 Primary Care (Routine) 85% |
85% |
David F. Winder Department of Veterans Affairs Community Based Outpatient Clinic
N
David F. Winder Department of Veterans Affairs Community Based Outpatient ClinicN David F. Winder Department of Veterans Affairs Community Based Outpatient Clinic 1025 South Trimble Road Mansfield, OH, 44906 Primary Care (Routine) 91% |
91% |
Dayton VA Medical Center
O Dayton VA Medical Center 4100 West Third Street Dayton, OH, 45428 Primary Care (Routine) 96% |
96% |
Defiance VA Clinic
P
Defiance VA ClinicP Defiance VA Clinic 800 North Clinton Street Defiance, OH, 43512 Primary Care (Routine) 96% |
96% |
East Liverpool VA Clinic
Q
East Liverpool VA ClinicQ East Liverpool VA Clinic 15655 State Route 170 Calcutta, OH, 43920 Primary Care (Routine) 86% |
86% |
Gallipolis VA Clinic
R
Gallipolis VA ClinicR Gallipolis VA Clinic 323A Upper River Road Gallipolis, OH, 45631 Primary Care (Routine) 94% |
94% |
Georgetown VA Clinic
S
Georgetown VA Clinic |
92% |
Grove City VA Clinic
T
Grove City VA ClinicT Grove City VA Clinic 5775 North Meadows Drive Grove City, OH, 43123 Primary Care (Routine) 91% |
91% |
Hamilton VA Clinic
U
Hamilton VA ClinicU Hamilton VA Clinic 1750 South Erie Highway Hamilton, OH, 45011 Primary Care (Routine) 100% |
100% |
Lake County VA Clinic
V
Lake County VA ClinicV Lake County VA Clinic 35000 Kaiser Court Willoughby, OH, 44094 Primary Care (Routine) 96% |
96% |
Lancaster VA Clinic
W
Lancaster VA ClinicW Lancaster VA Clinic 1703 North Memorial Drive Lancaster, OH, 43130 Primary Care (Routine) 97% |
97% |
Lima VA Clinic
X
Lima VA Clinic |
95% |
Lorain VA Clinic
Y
Lorain VA ClinicY Lorain VA Clinic 5275 North Abbe Road Sheffield Village, OH, 44035 Primary Care (Routine) 96% |
96% |
Louis Stokes Cleveland Department of Veterans Affairs Medical Center
Z Louis Stokes Cleveland Department of Veterans Affairs Medical Center 10701 East Boulevard Cleveland, OH, 44106 Primary Care (Routine) 89% |
89% |
Marietta VA Clinic
AA
Marietta VA Clinic |
98% |
Marion VA Clinic
AB
Marion VA Clinic |
97% |
Middletown VA Clinic
AC
Middletown VA ClinicAC Middletown VA Clinic 4337 North Union Road Middletown, OH, 45005 Primary Care (Routine) 99% |
99% |
New Philadelphia VA Clinic
AD
New Philadelphia VA ClinicAD New Philadelphia VA Clinic 1260 Monroe Street Northwest New Philadelphia, OH, 44663 Primary Care (Routine) 90% |
90% |
Parma VA Clinic
AE
Parma VA Clinic |
87% |
Portsmouth VA Clinic
AF
Portsmouth VA ClinicAF Portsmouth VA Clinic 4038 Rhodes Avenue New Boston, OH, 45662 Primary Care (Routine) 92% |
92% |
Ravenna VA Clinic
AG
Ravenna VA ClinicAG Ravenna VA Clinic 6751 North Chestnut Street Ravenna, OH, 44266 Primary Care (Routine) 95% |
95% |
Sandusky VA Clinic
AH
Sandusky VA Clinic |
89% |
Springfield VA Clinic
AI
Springfield VA ClinicAI Springfield VA Clinic 1620 North Limestone Street Springfield, OH, 45503 Primary Care (Routine) 95% |
95% |
Toledo VA Clinic
AJ
Toledo VA ClinicAJ Toledo VA Clinic 1200 South Detroit Avenue Toledo, OH, 43614 Primary Care (Routine) 95% |
95% |
Warren VA Clinic
AK
Warren VA ClinicAK Warren VA Clinic 1460 Tod Avenue, Northwest Warren, OH, 44485 Primary Care (Routine) 97% |
97% |
Wilmington VA Clinic
AL
Wilmington VA ClinicAL Wilmington VA Clinic 448 West Main Street Wilmington, OH, 45177 Primary Care (Routine) 81% |
81% |
Wright-Patterson VA Clinic
AM
Wright-Patterson VA ClinicAM Wright-Patterson VA Clinic 4881 Sugar Maple Drive Wright Patterson AFB, OH, 45433 Primary Care (Routine) N/A |
N/A |
Zanesville VA Clinic
AN
Zanesville VA ClinicAN Zanesville VA Clinic 2800 Maple Avenue Zanesville, OH, 43701 Primary Care (Routine) 97% |
97% |