Satisfaction With Care Results

The data below shares what Veterans have said about their own experiences accessing care. When Veterans request care right away, VA can provide different options, including same-day care at a clinic. In some instances, Veterans can request a referral for healthcare in the community.

For more information about this survey on access click here.

How Do We Measure Access?

We measure Access by surveying Veterans using the Consumer Assessment of Health Providers and Systems (CAHPS) Clinician and Group version 3.0. This is an industry standard survey used across healthcare. The numbers we report are the percent of Veterans saying "Always" or "Usually" to the following questions:

Urgent Care: In the last 6 months, when you contacted this provider's office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?
Routine Care: In the last 6 months, when you made an appointment for a check-up or routine care with this provider, how often did you get an appointment as soon as you needed?

Access scores reported here are for clinical encounters between Apr 2023 - Sep 2023

Last Updated: 02/14/2024
Next Update: 02/14/2025
Data is updated Annually

Showing 1 - 45 results near "PA"

Veterans who Reported They Were Always or Usually Able to Get an Appointment When Needed for Primary Care (Routine)
Facility Name	Percent of Veterans
Abie Abraham VA Clinic A Abie Abraham VA Clinic 353 North Duffy Road Butler, PA 16001 724-287-4781 Show A On Map A Abie Abraham VA Clinic 353 North Duffy Road Butler, PA, 16001 724-287-4781 Primary Care (Routine) 97%	97%
Allentown VA Clinic B Allentown VA Clinic 3110 Hamilton Boulevard Allentown, PA 18103 610-776-4304 Show B On Map B Allentown VA Clinic 3110 Hamilton Boulevard Allentown, PA, 18103 610-776-4304 Primary Care (Routine) 95%	95%
Armstrong County VA Clinic C Armstrong County VA Clinic 11 Hilltop Plaza Kittanning, PA 16201 724-545-8420 Show C On Map C Armstrong County VA Clinic 11 Hilltop Plaza Kittanning, PA, 16201 724-545-8420 Primary Care (Routine) 96%	96%
Beaver County VA Clinic D Beaver County VA Clinic 300 Brighton Avenue Rochester, PA 15074 724-709-6005 Show D On Map D Beaver County VA Clinic 300 Brighton Avenue Rochester, PA, 15074 724-709-6005 Primary Care (Routine) 87%	87%
Berks County VA Clinic E Berks County VA Clinic 2762 Century Boulevard Wyomissing, PA 19610 484-220-2572 Show E On Map E Berks County VA Clinic 2762 Century Boulevard Wyomissing, PA, 19610 484-220-2572 Primary Care (Routine) 95%	95%
Clarion County VA Clinic F Clarion County VA Clinic 56 Clarion Plaza Monroe Township, PA 16214 814-226-3900 Show F On Map F Clarion County VA Clinic 56 Clarion Plaza Monroe Township, PA, 16214 814-226-3900 Primary Care (Routine) 100%	100%
Coatesville VA Medical Center G Coatesville VA Medical Center 1400 Black Horse Hill Road Coatesville, PA 19320 610-384-7711 Show G On Map G Coatesville VA Medical Center 1400 Black Horse Hill Road Coatesville, PA, 19320 610-384-7711 Primary Care (Routine) 92%	92%
Columbia County VA Clinic H Columbia County VA Clinic 225 Columbia Mall Drive Bloomsburg, PA 17815 570-316-4116 Show H On Map H Columbia County VA Clinic 225 Columbia Mall Drive Bloomsburg, PA, 17815 570-316-4116 Primary Care (Routine) 80%	80%
Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center I Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center 3900 Woodland Avenue Philadelphia, PA 19104 215-823-5800 Show I On Map I Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center 3900 Woodland Avenue Philadelphia, PA, 19104 215-823-5800 Primary Care (Routine) 82%	82%
Cranberry Township VA Clinic J Cranberry Township VA Clinic 900 Commonwealth Drive Cranberry Township, PA 16066 724-741-3131 Show J On Map J Cranberry Township VA Clinic 900 Commonwealth Drive Cranberry Township, PA, 16066 724-741-3131 Primary Care (Routine) 100%	100%
Crawford County VA Clinic K Crawford County VA Clinic 16954 Conneaut Lake Road Meadville, PA 16335 866-962-3210 Show K On Map K Crawford County VA Clinic 16954 Conneaut Lake Road Meadville, PA, 16335 866-962-3210 Primary Care (Routine) 96%	96%
Cumberland County VA Clinic L Cumberland County VA Clinic 5070 Ritter Road Mechanicsburg, PA 17055 717-590-1525 Show L On Map L Cumberland County VA Clinic 5070 Ritter Road Mechanicsburg, PA, 17055 717-590-1525 Primary Care (Routine) 93%	93%
Delaware County VA Clinic M Delaware County VA Clinic 4883 West Chester Pike Newtown Square, PA 19073 610-383-0239 Show M On Map M Delaware County VA Clinic 4883 West Chester Pike Newtown Square, PA, 19073 610-383-0239 Primary Care (Routine) 97%	97%
DuBois VA Clinic N DuBois VA Clinic 5690 Shaffer Road DuBois, PA 15801 814-943-8164 Show N On Map N DuBois VA Clinic 5690 Shaffer Road DuBois, PA, 15801 814-943-8164 Primary Care (Routine) 99%	99%
Erie VA Medical Center O Erie VA Medical Center 135 East 38th Street Erie, PA 16504 814-868-8661 Show O On Map O Erie VA Medical Center 135 East 38th Street Erie, PA, 16504 814-868-8661 Primary Care (Routine) 94%	94%
Fayette County VA Clinic P Fayette County VA Clinic 627 Pittsburgh Road Uniontown, PA 15401 724-439-4990 Show P On Map P Fayette County VA Clinic 627 Pittsburgh Road Uniontown, PA, 15401 724-439-4990 Primary Care (Routine) 96%	96%
H. John Heinz III Department of Veterans Affairs Medical Center Q H. John Heinz III Department of Veterans Affairs Medical Center 1010 Delafield Road Pittsburgh, PA 15240 866-482-7488 Show Q On Map Q H. John Heinz III Department of Veterans Affairs Medical Center 1010 Delafield Road Pittsburgh, PA, 15240 866-482-7488 Primary Care (Routine) 89%	89%
Huntingdon County VA Clinic R Huntingdon County VA Clinic 13903 William Penn Highway Mapleton Depot, PA 17052 814-542-2800 Show R On Map R Huntingdon County VA Clinic 13903 William Penn Highway Mapleton Depot, PA, 17052 814-542-2800 Primary Care (Routine) 100%	100%
Indiana County VA Clinic S Indiana County VA Clinic 1570 Oakland Avenue Indiana, PA 15701 724-349-8900 Show S On Map S Indiana County VA Clinic 1570 Oakland Avenue Indiana, PA, 15701 724-349-8900 Primary Care (Routine) 100%	100%
James E. Van Zandt Veterans' Administration Medical Center T James E. Van Zandt Veterans' Administration Medical Center 2907 Pleasant Valley Boulevard Altoona, PA 16602 814-943-8164 Show T On Map T James E. Van Zandt Veterans' Administration Medical Center 2907 Pleasant Valley Boulevard Altoona, PA, 16602 814-943-8164 Primary Care (Routine) 95%	95%
Johnstown VA Clinic U Johnstown VA Clinic 598 Galleria Drive Johnstown, PA 15904 814-943-8164 Show U On Map U Johnstown VA Clinic 598 Galleria Drive Johnstown, PA, 15904 814-943-8164 Primary Care (Routine) 100%	100%
Lancaster County VA Clinic V Lancaster County VA Clinic 212 Willow Valley Lakes Drive Willow Street, PA 17584 717-740-4434 Show V On Map V Lancaster County VA Clinic 212 Willow Valley Lakes Drive Willow Street, PA, 17584 717-740-4434 Primary Care (Routine) 94%	94%
Lawrence County VA Clinic W Lawrence County VA Clinic 1750 New Butler Road New Castle, PA 16101 724-598-6080 Show W On Map W Lawrence County VA Clinic 1750 New Butler Road New Castle, PA, 16101 724-598-6080 Primary Care (Routine) 100%	100%
Lebanon VA Medical Center X Lebanon VA Medical Center 1700 South Lincoln Avenue Lebanon, PA 17042 717-272-6621 Show X On Map X Lebanon VA Medical Center 1700 South Lincoln Avenue Lebanon, PA, 17042 717-272-6621 Primary Care (Routine) 97%	97%
McKean County VA Clinic Y McKean County VA Clinic 20 Foster Brook Boulevard Bradford, PA 16701 800-274-8387 Show Y On Map Y McKean County VA Clinic 20 Foster Brook Boulevard Bradford, PA, 16701 800-274-8387 Primary Care (Routine) 97%	97%
Michael A. Marzano Department of Veterans Affairs Outpatient Clinic Z Michael A. Marzano Department of Veterans Affairs Outpatient Clinic 295 North Kerrwood Drive Hermitage, PA 16148 724-346-1569 Show Z On Map Z Michael A. Marzano Department of Veterans Affairs Outpatient Clinic 295 North Kerrwood Drive Hermitage, PA, 16148 724-346-1569 Primary Care (Routine) 99%	99%
Monroeville VA Clinic AA Monroeville VA Clinic 421 Mall Circle Drive Monroeville, PA 15146 866-482-7488 Show AA On Map AA Monroeville VA Clinic 421 Mall Circle Drive Monroeville, PA, 15146 866-482-7488 Primary Care (Routine) 100%	100%
Northampton County VA Clinic AB Northampton County VA Clinic 701 Slate Belt Boulevard Bangor, PA 18013 610-599-0127 Show AB On Map AB Northampton County VA Clinic 701 Slate Belt Boulevard Bangor, PA, 18013 610-599-0127 Primary Care (Routine) 96%	96%
Pittsburgh VA Medical Center-University Drive AC Pittsburgh VA Medical Center-University Drive University Drive C Pittsburgh, PA 15240 866-482-7488 Show AC On Map AC Pittsburgh VA Medical Center-University Drive University Drive C Pittsburgh, PA, 15240 866-482-7488 Primary Care (Routine) 86%	86%
Sayre VA Clinic AD Sayre VA Clinic 1537 North Elmira Street Sayre, PA 18840 570-888-6803 Show AD On Map AD Sayre VA Clinic 1537 North Elmira Street Sayre, PA, 18840 570-888-6803 Primary Care (Routine) 94%	94%
Schuylkill County VA Clinic AE Schuylkill County VA Clinic 1410 Laurel Boulevard Pottsville, PA 17901 570-621-4115 Show AE On Map AE Schuylkill County VA Clinic 1410 Laurel Boulevard Pottsville, PA, 17901 570-621-4115 Primary Care (Routine) 100%	100%
State College VA Clinic AF State College VA Clinic 2581 Clyde Avenue State College, PA 16801 814-943-8164 Show AF On Map AF State College VA Clinic 2581 Clyde Avenue State College, PA, 16801 814-943-8164 Primary Care (Routine) 99%	99%
Tobyhanna VA Clinic AG Tobyhanna VA Clinic Tobyhanna Army Depot Tobyhanna, PA 18466 570-615-8341 Show AG On Map AG Tobyhanna VA Clinic Tobyhanna Army Depot Tobyhanna, PA, 18466 570-615-8341 Primary Care (Routine) N/A	N/A
Venango County VA Clinic AH Venango County VA Clinic 125 Home Depot Drive Franklin, PA 16323 866-962-3260 Show AH On Map AH Venango County VA Clinic 125 Home Depot Drive Franklin, PA, 16323 866-962-3260 Primary Care (Routine) 100%	100%
Victor J. Saracini Department of Veterans Affairs Outpatient Clinic AI Victor J. Saracini Department of Veterans Affairs Outpatient Clinic 433 Caredean Drive Horsham, PA 19044 215-823-6050 Show AI On Map AI Victor J. Saracini Department of Veterans Affairs Outpatient Clinic 433 Caredean Drive Horsham, PA, 19044 215-823-6050 Primary Care (Routine) 93%	93%
Warren County VA Clinic AJ Warren County VA Clinic 3 Farm Colony Drive Warren, PA 16365 866-682-3250 Show AJ On Map AJ Warren County VA Clinic 3 Farm Colony Drive Warren, PA, 16365 866-682-3250 Primary Care (Routine) 94%	94%
Washington County VA Clinic AK Washington County VA Clinic 95 West Beau Street Washington, PA 15301 724-250-7790 Show AK On Map AK Washington County VA Clinic 95 West Beau Street Washington, PA, 15301 724-250-7790 Primary Care (Routine) 88%	88%
Wayne County VA Clinic AL Wayne County VA Clinic 600 Maple Avenue Honesdale, PA 18431 570-251-6543 Show AL On Map AL Wayne County VA Clinic 600 Maple Avenue Honesdale, PA, 18431 570-251-6543 Primary Care (Routine) 91%	91%
Wellsboro VA Clinic AM Wellsboro VA Clinic 1888 Shumway Hill Road Wellsboro, PA 16901 607-664-4680 Show AM On Map AM Wellsboro VA Clinic 1888 Shumway Hill Road Wellsboro, PA, 16901 607-664-4680 Primary Care (Routine) 97%	97%
West Norriton VA Clinic AN West Norriton VA Clinic 2495 General Armistead Avenue Norristown, PA 19403 610-383-0239 Show AN On Map AN West Norriton VA Clinic 2495 General Armistead Avenue Norristown, PA, 19403 610-383-0239 Primary Care (Routine) 97%	97%
West Philadelphia VA Clinic AO West Philadelphia VA Clinic 6232 Market Street Philadelphia, PA 19139 215-222-7540 Show AO On Map AO West Philadelphia VA Clinic 6232 Market Street Philadelphia, PA, 19139 215-222-7540 Primary Care (Routine) N/A	N/A
Westmoreland County VA Clinic AP Westmoreland County VA Clinic 5274 Route 30 Greensburg, PA 15601 724-216-0317 Show AP On Map AP Westmoreland County VA Clinic 5274 Route 30 Greensburg, PA, 15601 724-216-0317 Primary Care (Routine) 92%	92%
Wilkes-Barre VA Medical Center AQ Wilkes-Barre VA Medical Center 1111 East End Boulevard Wilkes-Barre, PA 18711 570-824-3521 Show AQ On Map AQ Wilkes-Barre VA Medical Center 1111 East End Boulevard Wilkes-Barre, PA, 18711 570-824-3521 Primary Care (Routine) 97%	97%
Williamsport VA Clinic AR Williamsport VA Clinic 1705 Warren Avenue Williamsport, PA 17701 570-322-4791 Show AR On Map AR Williamsport VA Clinic 1705 Warren Avenue Williamsport, PA, 17701 570-322-4791 Primary Care (Routine) 67%	67%
York VA Clinic AS York VA Clinic 2251 Eastern Boulevard York, PA 17402 717-840-2730 Show AS On Map AS York VA Clinic 2251 Eastern Boulevard York, PA, 17402 717-840-2730 Primary Care (Routine) 89%	89%

Satisfaction With Care Results

How Do We Measure Access?

Allentown VA Clinic

Armstrong County VA Clinic

Beaver County VA Clinic

Berks County VA Clinic

Clarion County VA Clinic

Columbia County VA Clinic

Cranberry Township VA Clinic

Crawford County VA Clinic

Cumberland County VA Clinic

Delaware County VA Clinic

DuBois VA Clinic

Fayette County VA Clinic

H. John Heinz III Department of Veterans Affairs Medical Center

Huntingdon County VA Clinic

Indiana County VA Clinic

Johnstown VA Clinic

Lancaster County VA Clinic

Lawrence County VA Clinic

McKean County VA Clinic

Michael A. Marzano Department of Veterans Affairs Outpatient Clinic

Monroeville VA Clinic

Northampton County VA Clinic

Sayre VA Clinic

Schuylkill County VA Clinic

State College VA Clinic

Tobyhanna VA Clinic

Venango County VA Clinic

Victor J. Saracini Department of Veterans Affairs Outpatient Clinic

Warren County VA Clinic

Washington County VA Clinic

Wayne County VA Clinic

Wellsboro VA Clinic

West Norriton VA Clinic

West Philadelphia VA Clinic

Westmoreland County VA Clinic

Williamsport VA Clinic

York VA Clinic

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